Cohesity User Group Privacy Statement

The Cohesity User Group understands your need for security and privacy. To that end, the following document describes how we control your private information. In our privacy statement we will outline: 

  1. What personally identifiable information Cohesity User Group collects. 
  2. What personally identifiable information third parties collect through the Web site. 
  3. What organization collects the information. 
  4. How Cohesity User Group uses the information. 
  5. With whom Cohesity User Group may share user information. 
  6. What choices are available to users regarding collection, use, and distribution of the information. 

What types of security procedures are in place to protect the loss, misuse or alteration of information under third party vendor’s control. 

How users can correct any inaccuracies in the information. 

Please read the following document carefully, and if you have questions or concerns regarding this statement, you should first contact memberservices@cohesityusergroup.com.   

Information Collection 

The Cohesity User Group collects information from our users at several different points on our Web site. 

Registration/Join Process 

In order to access offerings through the Web site, a user must first complete a profile to register and/or access information. During registration, a user is required to give contact information (such as name and email address). We use this information to contact the user about programs or services for which the user has expressed interest in or based on the user profile. It is optional for the user to provide some profile information, but it is encouraged so we can provide a more personalized experience to our members.

User and Group Information 

Other members of the Cohesity User Group may view information you provide about yourself and your organization through Fonteva Communities, the Cohesity User Group community platform. This information includes such items as Name, Title, and other information you provide. At any time, you may adjust your privacy settings or opt-out of allowing other users to view this information through portal.cohesityusergroup.com. Updating your privacy information here will adjust your profile visibility to others, but your main profile data will remain visible internally within the Cohesity User Group. If you wish to update your profile or your communication settings, visit portal.cohesityusergroup.com, navigate to your profile, and click the pencil icon under “Contact Details.”  

Partners 

Partners are members of the Cohesity User Group community and may view user profiles at portal.cohesityusergroup.com at any time.  

Online Community 

During your use of this Web site, you may wish to participate in our Online Community, managed by Fonteva Communities at cohesityusergroup.com. By joining and using this online community, you agree to the Cohesity User Group – Membership Guidelines below. Any information you provide within this area may be viewed by other members of the Cohesity User Group. It is encouraged that you never provide any sensitive or private information in this area. When these items are displayed for others to see, Cohesity User Group’s online community will display your name and your message.  

Library 

During your use of this Web site, you may wish to engage via online Libraries by downloading or providing files for other users. Any information you provide within this area may be viewed by other members of the Cohesity User Group. It is encouraged that you never provide any sensitive or private information in this area.  

Events 

During your use of this Web site, you may wish to register for events. When registering for events, you have the option to share or not share your contact information with partners.

Photography 

The Cohesity User Group reserves the right to use any photograph/video taken at any event sponsored by the Cohesity User Group, without the expressed written permission of those included within the photograph/video. Cohesity User Group may use the photograph/video in publications or other media material produced, used, or contracted by Cohesity User Group including and not limited to: brochures, invitations, social media, and websites. To ensure the privacy of individuals and children, images will not be identified using full names or personal identifying information without written approval from the photographed subject, parent, or legal guardian.

Information Use 

Profile 

We store information that we collect through cookies and log files and users to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is tied to the users personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user’s experience with Cohesity User Group. Your profile will only be shared as part of an aggregate form with no personal or identifiable information.

Cookies 

A cookie is a piece of data stored on the user’s computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use cookies for advertising, social media, and analytics purposes. 

Log Files 

Like most standard Web site servers, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information, and are never given to third parties. Aggregate information may be used by the Cohesity User Group in order to provide partners with more detailed information on our member’s usage, and for the Cohesity User Group to enhance our services. 

Communications from the Site 

Partner Mailings 

Partners may request us to send occasional emails to our membership. You as a user have a right to opt-out of receiving these emails and may do so by updating your profile online. By selecting ‘opt out’ of your email account/s listed will stop any further mailings. Alternately, you may send an email to memberservices@cohesityusergroup.com and a support representative will handle your request promptly. 

Emails 

We send all new members a welcoming email and established members will receive information from Cohesity User Group. If you wish to update your communication settings, visit portal.cohesityusergroup.com and click your profile in the top right hand corner of the page, then in the ‘communication preferences’ section, click the ‘change’ button to update your preferences. You may also email memberservices@cohesityusergroup.com for assistance updating your communication settings.  

Customer Service 

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account, we reply via email or phone, in accordance with information the user provides.

Sharing

Legal Disclaimer 

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site. 

Aggregate Information (non-personally identifiable) 

We share aggregated demographic information with our partners. This is not linked to any personally identifiable information. 

Third-Party Intermediaries 

We use an outside shipping company to ship orders. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. 

Links 

This Web site contains links to other sites. Please be aware that we, the Cohesity User Group, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Security

This Web site takes every precaution to protect our users’ information. When users submit sensitive information via the Web site, their information is protected both online and off-line. 

Should you ever need to provide sensitive information (such as a credit card number), that information is encrypted and is protected with SSL encryption software. While on a secure page, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just “surfing”.  

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users’ information is protected. Finally, the servers that store personally identifiable information are in a secure environment. 

If users have any questions about the security at our Web site, users can send an email to memberservices@cohesityusergroup.com.

Correcting/Updating/Deleting/Deactivating Personal Information

If a user’s personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. If you wish to update your communication settings, visit portal.cohesityusergroup.com and click your profile in the top right hand corner of the page, then in the ‘communication preferences’ section, click the ‘change’ button to update your preferences. If you would like to delete or deactivate your account, please email memberservices@cohesityusergroup.com for assistance.

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate, so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected. 

If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change. In some cases where we post a notice, we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.

Contact Information

If users have any questions or suggestions regarding our privacy policy, please contact us at: 
Email: memberservices@cohesityusergroup.com